Privacy Policy
Last updated: November 30, 2025
1. Introduction
At Tolio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our task management application and website (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and password.
- User Content: Tasks, lists, notes, and other content you create within the Service.
- Payment Information: If you subscribe to a paid plan, our payment processor collects billing information.
- Communications: When you contact us, we collect the information you provide.
3. Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and general location
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
5. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information.
- Team collaboration: With other users you invite to collaborate on shared boards.
- Service providers: With third-party vendors who assist in operating our Service (hosting, analytics, payment processing).
- Legal requirements: When required by law or to protect our rights and safety.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our Service. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.
8. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise these rights, please contact us at support@tolio.io.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@tolio.io.